Privacy Policy for Speek

1. Introduction

Thank you for using Speek ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Speek (the "App"). Please read this Privacy Policy carefully.

By using our App, you consent to the data practices described in this Privacy Policy.

2. How We Use Your Information

We use the collected information to:

• Provide and Maintain the Service: Enable core app functionality and features
• Improve User Experience: Analyze usage patterns to enhance the App
• Customer Support: Respond to your inquiries and provide technical assistance
• Security: Detect, prevent, and address technical issues and security threats
• Legal Compliance: Comply with applicable laws and regulations
• Communications: Send you updates, notifications, and promotional materials (with your consent)
• Advertising: We may use information you provide to us, such as your email address, to report back to advertising networks for conversion tracking and to measure the effectiveness of our advertising campaigns

3. Information We Collect

Information You Provide Directly

• Account Information: Name, email address, and any other information you provide when creating an account or submitting a support request. This includes information provided when you create an account using social login services (such as Google or Apple)
• User Content: Voice note recordings and the transcripts of your voice notes
• Communications: When you contact us for support or feedback

Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: How you interact with the App, features used, time spent in the App
• Log Data: IP address, access times, crashes, and performance data

Information from Third Parties

• Social Media: [If users can sign in with Apple ID, Google, etc.]
• Analytics Services: [If you use Firebase Analytics, etc.]

4. Use of AI Models and Services

Speek uses artificial intelligence (AI) models and services to provide certain features of our App. Here's how we handle your data in relation to these AI services:

Data Sent to AI Providers

• We may send certain user content to third-party AI service providers (such as OpenAI) to provide AI-powered features
• This may include transcripts of the voice notes you record with the App
• We only send the minimum data necessary to provide the requested AI functionality

AI Training and Data Usage

• No Training Use: Your data is never used to train or improve AI models, either by us or by our AI service providers
• API Data Protection: As of this writing, OpenAI (and other AI providers we use) do not use data submitted through their APIs to train or improve their models
• Temporary Processing: AI providers may temporarily process your data to generate responses, but do not retain or use this data for training purposes
• No Personal Data Storage: AI service providers do not store your personal information or content after processing

5. Information Sharing and Disclosure

What We Don't Share

We never share your voice note recordings or transcripts with any third parties. Your voice notes and their transcripts remain private to you and are not shared, sold, or disclosed to any external parties.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may employ trusted third-party companies and services to facilitate our App, including providers for hosting, analytics, storage, push notifications, and customer support.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security Measures Include:

• Encryption of data in transit and at rest
• Access controls and authentication
• Secure coding practices

7. Account Deletion

You have full control over your account and data. You can delete your account and all associated data at any time through the Settings menu in the App.

What Happens When You Delete Your Account:

• Your account information will be permanently deleted
• All user content associated with your account will be removed
• This action cannot be undone

How to Delete Your Account:

1. Open the Speek app
2. Go to Settings
3. Select "Delete My Account"
4. Confirm your choice

If you encounter any issues with account deletion, please contact our support team at https://speekapp.ai/support

8. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information

To exercise these rights, please contact us at hi@speekapp.ai. We will respond to your request within the timeframe required by applicable law.

9. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Push Notifications

We may send you push notifications if you choose to receive them. You can disable these notifications through your device settings at any time.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Via email, if you provide an email address to us when you create your account

Changes become effective immediately upon posting unless otherwise stated.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at hi@speekapp.ai

13. Consent

By using our App, you consent to our Privacy Policy and agree to its terms and conditions.